IT support · Harrisburg, PA

IT support in Harrisburg, PA, without the ticket queue.

Stefo Tech serves small businesses, professional offices, and non-profits in Harrisburg and across Dauphin and Cumberland counties. You work with the operator who does the work, the scope is priced to the outcome, and everything is documented so it survives.

Also serving Camp Hill, Mechanicsburg, Lemoyne, Colonial Park, Linglestown, Hummelstown, and the rest of Dauphin County. Call or text (717) 454-3833.

Describe your environment See the fixed-fee starting points

What you get

Managed IT for a small team, without the managed-service-provider model.

Most Harrisburg businesses looking for IT support do not need a help desk with a queue and a per-seat contract. They need one person who owns the whole picture, fixes what is broken, hardens what is fragile, and writes it all down. That is the service.

Computer and user support

Help desk escalation for your staff, device setup and replacement, onboarding and offboarding, and the fixes nobody else could pin down.

Email, identity, and devices

Cloud tenant administration, accounts and access, email and calling, device enrollment and policies, and compliance baselines kept clean.

Network and Wi-Fi

Wired and wireless networks installed and segmented properly, cameras and door access, rack cleanup, and multi-site builds.

Backups and security baselines

Backups that have actually been restored, recovery planning, multi-factor and access hygiene, and the follow-through that keeps it that way.

Vendor management

One number to call. I deal with the internet provider, the phone vendor, the software support line, and the hardware order so you do not have to.

Documentation and automation

Runbooks, SOPs, and small tools that end a spreadsheet ritual, so the business is not dependent on any one person, including me.

Full services breakdown →

On-site in Harrisburg

Local when it counts, remote when it is faster.

Harrisburg is about thirty minutes from home base, close enough for same-week on-site visits and planned installs. Day-to-day support is remote, which is where most of the work actually happens.

Based in Lebanon, PA. Twenty-five years of running real environments, from classroom device fleets and small-office networks to a production multi-tenant software platform. Air Force veteran. More about me →

Who this fits

✓Small businesses and professional offices with five to fifty people and no internal IT.
✓Churches, schools, and non-profits running device fleets and networks on a lean budget.
✓Medical and healthcare teams that handle protected data and need HIPAA-aware defaults.
✓Owners who already have a provider and want a second opinion before renewing.

Selected work, anonymized →

Two ways to start

Fixed fee, written scope, no retainer required.

For your systems

Environment Review, $750 to $1,500.

One week. I map your accounts, devices, network, backups, and risks, then hand you a written findings document with prioritized fixes you can act on with me or without me. Quoted exactly before I start.

Book a review

For your day-to-day work

Claude Setup, $950.

About a week. Claude set up for how your business actually runs, with your services, prices, and policies as standing context, a few tested workflows, and a written playbook. You own the subscription.

Ask about Claude Setup

Other service areas: Lebanon · Hershey · Lancaster · remote nationwide.