Stefo Tech

Independent IT practice · South Central Pennsylvania

Accepting new clients

The systems your business runs on, made reliable, secure, and documented.

Stefo Tech is an independent IT practice that runs the infrastructure small teams depend on: cloud platforms, identity and devices, networking, automation, and now Claude, set up to work the way your business does. Twenty-five years of running real environments, from classroom device fleets to a production multi-tenant SaaS platform. On-site across South Central Pennsylvania, remote nationwide.

One operator
You work with me, not a queue.
Priced to the outcome
Fixed-fee starting points, scoped projects, or ongoing ownership.
Built to be handed off
Documented so it survives me.

What I do

Infrastructure work, across the whole stack.

Most clients do not need another platform. They need someone who can own the systems they already run, make them dependable, and write down how they work. That is the job.

Cloud and platform operations

Hosted infrastructure, containerized platform support, environment cleanup, deployment checks, reliability reviews, backups, and vendor coordination.

Identity, email, and endpoints

Tenant administration, accounts and access, email and collaboration, device policies, app packaging, compliance baselines, and user support.

Networking and physical systems

Wi-Fi, switching, routing, network segmentation, cameras, access control, rack cleanup, and small-business infrastructure installs.

Custom internal tools

Single-file web tools that replace a spreadsheet ritual or a manual workflow. No servers to maintain, no licenses to renew, nothing to install.

Automation and documentation

Repeatable processes, reporting workflows, SOP cleanup, Claude set up for real business work, and the runbooks that make a system survivable by someone other than me.

Practical IT ownership

Help desk escalation, vendor management, device lifecycle, backup planning, security baselines, and the follow-through that keeps systems supportable.

Two ways to start

Fixed fee, written scope, no retainer required.

Both fit any industry, and both leave you with a written deliverable you keep whether or not we work together again.

For your systems

Environment Review

$750 to $1,500, quoted before I start

One week mapping your accounts, devices, network, and backups, and where the real risk sits. You get a written findings document with prioritized fixes you can act on with me or without me.

  • Accounts, access, and email security
  • Devices, network, and backups
  • Prioritized fixes in plain language
  • The findings document is yours to keep

For your day-to-day work

Claude Setup

$950

Claude, set up for how your business actually runs. I learn the work, give Claude your services, prices, and policies, connect the tools that help, and build the first few workflows with you.

  • Plan and accounts set up; you own the subscription
  • Three to five workflows, built and tested with you
  • A written playbook, including what never goes in
  • One training session and a two-week check-in

Who I work with

Different industries, same need.

Small businesses, professional offices, churches and schools, non-profits, and healthcare teams. The industry changes and the job does not: systems that hold up, a person who owns them, and documentation that outlasts the engagement.

See selected work

Small and mid business

Networks, cloud, and physical infrastructure, owned end to end.

Professional services

Identity, endpoints, and the day-to-day IT that keeps a small office productive.

Churches, schools, non-profits

Device fleets and networks for organizations that run lean and need it simple.

Healthcare

Operations and tooling for teams that handle protected data, HIPAA-aware by default.

How I work

Understand the system. Make it repeatable. Write it down.

A consistent method, whether the job is a network install or a custom reporting tool.

01 Understand

Map what is really there

Before changing anything, I learn how the environment is wired, configured, and recovered, and where the real risk sits.

02 Make repeatable

Turn fragile rituals into process

Manual, error-prone steps become deterministic workflows, standard configurations, or a small tool that does the same thing every time.

03 Hand off

Document so it survives

Every engagement leaves behind runbooks and notes clear enough that the next person, or you, can keep it running without me.

Products · for healthcare revenue-cycle teams

Five browser-only tools, born from client work.

When a workflow shows up enough times, I turn it into software. This first product line came out of healthcare revenue-cycle work: remittances, rosters, provider screening. Everything runs in your browser, so no file is uploaded and nothing is installed. The same pattern fits any business where sensitive files move. Flat annual site licenses, priced on the tools page.

Have a system that needs an owner?

Describe the environment and the outcome you want. I will reply with honest scope, whether that is a fixed-fee review, a few hours, or an ongoing engagement. You will hear back from me, not a sales team, within one business day.